Shore Excursion Manager
- Зарплата: Договірна зарплата
- Тип судна: Cruise Liner
- Дата посадки: 15/05/2024
- Довжина контракту: 8 місяць
- Громадянство моряка: Ukraine
Rank: SHORE EXCURSION MANAGER
Contract: 7-8 months
Embarkation:
Vessel Type: Cruise ship
GRT: 41662 t / 2000 pass capacity
Requirements:
Shore Excursions Manager is responsible for presentation, promotion, supervision, and arrangement of the shore.
Shorex Manager is to ensure that guests receive efficient and courteous assistance on all tours and is responsible for the Shorex Team onboard.
RESPONSIBILITIES
Liaising with local suppliers (reconfirmation of reservations, buses, guides…)
Coordination of all excursions
Managing and coaching the onboard Shorex Team (guides)
Organization of disembarkation and embarkation for the tours
Ensure smooth dispatch and operation of all shore excursions
Manage shuttle bus operation were applicable (organization, booking, control)
Has in depth knowledge of the product, destinations & procedures
Deal with difficult passengers and/or situations with grace, professionalism, and rational thinking and to present/conduct solutions
Other duties as directed by Senior Management
Supervises his/her team and coaches them on all duties, monitors their quality of work and evaluates them
Supervises sales of the excursion office and takes proactive action to promote shore excursions (gives Port Talks, Promotions, Sales) and is responsible for meeting revenue targets
Monitors quality of our standards and the Shorex operation, reports any deviation from our standards
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