Guest Services Manager

Apply now - Откликнуться на вакансию

Rank: GUEST SERVICES AGENT

Contract: 6 months contract

Embarkation:

Type: Cruise Ship
Dwt: 150,000 Grt; 3360 pax

Requirements:


Previous experience in a Front Desk/Guest Service Agent role, preferably in a luxury ship and/or
luxury hotel setting;
•Fluency in English and Russian is essential, with excellent verbal and written communication
skills for guest interaction. Arabic and any additional languages is a plus;
• Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
•Good communication and interpersonal skills to interact with passengers. And the ability to
remain calm and composed under pressure;
•Strong organizational and multitasking abilities, with a good sense of prioritization and
attention to detail;
•Knowledge of front office operations, including check-in, check-out;
•Familiarity with shipboard property management systems and other front office software’s,
including Otalio and MXP is a plus;
•Flexibility to work in a 24/7 operational environment, with rotating schedules.