Security Staff

Responsible Service of Alcohol Supervisor(RSA)

Be assigned to a specific bar location or locations as directed by the Chief Security Officer (CSO/designee. It is envisioned that this person always remains in the assigned location(s) and that the focus is solely on RSA.
Identify anyone that is becoming intoxicated and ensure they are given appropriate warnings at an early stage, and if deemed necessary, are not served any further alcoholic beverages until such time they are adjudged capable.
Assist in preventing anyone from becoming intoxicated- efficiently supervise guest activities as x the nightly brief received by CSO.
Assist service personnel in determining whether a passenger should be served—if necessary, engage the passenger in conversation to determine if service should be refused.
Assist service personnel in addressing passengers that have been refused service.
Ensure that passengers that have been refused service do not obtain any further alcohol from others.
Ensure the appropriate parties are notified when a passenger has been refused service and that the appropriate records are updated.
Ensure that anyone refused service is safe and that medical assistance is called if required.
Ensure that RSA Supervisor is maintained throughout the evening. Operating hours may vary from cruise to cruise and from bar to bar—the CSO will set specific supervisory hours.
Focus on RSA and responsible alcohol consumption and ensure incidents that require security is handled by uniformed Security personnel and not by the RSA Security Supervisor him/herself.
Complete and file daily reports as required and specified by the NSO.