Head Waiter

Rank: HEAD WAITER
Contract: 6 months
Embarkation: Откликнуться сейчас
Type: Cruise Ship
GRT/ Size : 24344 Grt / 1000 pax max

Headwaiter


Reports to : Assistant Restaurant Manager

Responsibilities :
·Assist in the daily operation of the restaurant. Mentor, manage, train and contribute to the development of staff within own area.

·Ensure the appearance and condition of the restaurant and all items including tables, crockery and silverware is of the required standard.
·Confirm tables are set prior to and after service and that the standards of service provided comply with company requirements.
·Highlight any fixtures or fittings that need repair / renewal, liaising with the relevant department as necessary.

·Ensure all Special Diets are collected and delivered to guests accurately, each meal service by subordinates in addition to coordinating and undertaking training of team-members regarding dietary requirements.

·During service periods visit tables within restaurant, monitor service standards, immediately deal with any issues and ensure the buffet areas are stocked at the correct levels.

·Ensure table turnover is maximized to increase revenue generating opportunities and ensure all guest billing is correctly entered into the relevant system in a timely manner.

·Ensure all work is carried out safely, efficiently and in accordance with all current safety and company regulations, including the Public Health Policy and Procedure. Ensure all required paperwork is filled out accurately and on time.


Profile:
·Two to three years previous Head Waiter experience, preferably in a 4 or 5 star restaurant or hotel.
·One to two years previous Supervisory experience, preferably in a 4 or 5 star Restaurant.
·Extensive knowledge of the restaurant and/or food service industry. Ability to use appropriate food and beverage terminology and pronunciation

·Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the entire food service operation. Ability to communicate tactfully with, department heads, coworkers and other shipboard employees to resolve problems and negotiate resolutions.
·Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

·Fluency in English

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